1. 24 hours on line service, support Chinese, English, Spanish, French, German, Russian ,technical guidance.
2. When meets machine failure problem, our factory will ensure that the problem is solved within 1 hour.
3. Povide machine install video.
4. Provide logistics information, like shipping by sea, shipping by express DHL, FEDEX delivery, real-time tracking service.
5. If machine is broken ,Non-human causes,the new machine will be provided or new parts will be provided.
SHANDONG HIGHTOP MACHINERY Co., Ltd, established in 1980, is an important and a large construction engineering equipment joint-stock enterprise group. It has several wholly-owned subsidiaries, company headquarters is located at National High Tech Zone, Jining City, Shandong province.
Group's manufacturing area is compromised of 5000 square meters where 2000 people are employed full-timely. Its service scope covers critical economic fields such as construction engineering equipment, mining machinery, rock drilling equipment, steel etc.
CNMC Group got ISO9001 international quality system certification, European Union CE certification,SGS certification and Russian GOST certification. Scientific innovation is CNMC motive power. At 2000 year Our company and China Science and Technology University together established a steel products Rally testing laboratories, strive to enhance the product's impact resistance, in 2002 year the company and Shanghai Institute of Chemical Research jointly established experimental research center for the Chemical Material. Through exchanges and learn, CNMC mechanical, products in the stability of performance has been greatly improved.
More than 30 years of hard work and struggle, CNMC products have been exported to more than 127countries, and win good reputation from our customers, because we always pursue "CNMC FOCUS ONQUALITY" and explored a sustainable development path which combining the economic benefits and environmental protection together, and this make a great contribution to the development of Chinese machinery manufacturing industry and prosperity.